Shipping

We ship from Washington to addresses in the United States (US domestic shipping only). Shipping is a flat $8.00 per order, and free on orders over $150.00. We pack and ship orders within 1–3 business days, and email you a tracking link when yours is on its way.

One flat rate of $8.00, however many items are in the order. When the items come to more than $150.00 after any discount, shipping is free. A welcome code takes its percent off shipping too. You see the exact shipping charge in your cart before you pay.

Sales tax is added at checkout where it applies, based on the shipping address.

Every order is packed in Washington, and ships from there within 1–3 business days (Monday to Friday, not counting holidays). We ship with major carriers such as USPS and UPS, choosing the service for each order.

When your order ships, we email you the carrier and a tracking link. The tracking is also on the order in your account. Delivery time depends on the carrier and the distance; the tracking link shows the latest estimate.

Please check the shipping address at checkout. We can't change it once the order is placed, but until it ships you can cancel the order from your account and place a new one (how cancelling works). If something looks wrong, write to support@icaruszone.com straight away.

If tracking hasn't moved in 5 days, or it says delivered and you can't find the package (check with your household and neighbours first), open the order in your account, choose Send us a message and pick My order hasn't arrived. You decide what we do: send a replacement (when the items are in stock) or refund you. We deal with the carrier ourselves. You can also write to support@icaruszone.com. If something arrives damaged or isn't what you ordered, ask for a return with photos (how to return an item): we pay the return shipping in that case.

Write to support@icaruszone.com. Icarus Zone is a trade name of Arezeo, Inc.